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Showing posts with label corporate values. Show all posts
Showing posts with label corporate values. Show all posts

Thursday, June 30, 2016

The Vicious Cycle of Stupid Capitalism



“To live fully, we must learn to use things and love people, and not love things and use people.” 
John Powell 

Work. Earn. Buy. Work harder. Earn more. Buy more. Want more. Work even harder. Wages stagnate. Prices go up. Use credit. Want more. Use more credit. Buy even more. Prices rise. Wages stay stagnant. Start giving up essentials; use more credit to buy more stuff. Get deeper and deeper in debt. Repeat.

Therein lies the vicious cycle of the stupid, wasteful, excessive consumptive capitalism that we have become trapped in. One in which companies are driven purely by profiteering based on selling us more stuff; no longer innovating or solving real problems but simply updating existing products with more memory, larger screen sizes or higher definition. We in turn want to keep up with the Joneses and even though there is absolutely no reason to discard your iPhone 5, ROKU 1 or 2009 model 40” LG flat screen TV, we want the newest gadgets and products because everyone else has them.

Even if you try to resist the urge to constantly consume (like our family does), companies have started to ensure that we have no choice. Many now make products with shorter lifespans, that fall apart in a less than a couple of years. I still remember when all white goods and even clothes and furniture from my parents’ generation lasted for decades. My father’s shoes and shirts lasted him more than twenty years; mine last less than two. My mother’s fridge stayed with us for more than a decade; our last one broke in one year. My last laptop died two years after I bought it. I had to buy a new one after Lenovo told me that the cost of replacing the broken part would be more than I paid for the laptop. In fact, it has gotten so out of hand that leading up to the financial crisis people were buying and selling homes as regularly as people upgrade iPhones.

Today, it is as if companies exist purely for profit at all costs. Consumption and consumerism has reached a fever pitch and are now bordering on insanity. Amazon just introduced a DASH button that allows you to re-order household products the moment you start to run low (Source: TechCrunch article). God forbid we ever run out of paper towels or washing detergent, the world might end; toilet paper is another matter entirely.

Perhaps, it started with Wall Street’s introduction of quarterly earnings results which were presumably designed to gauge the health of public companies and create greater transparency. Somewhere along the way it became a measure of profits, with growth expected every quarter. Shareholders started to expect their piece of this pie via an always rising share price and dividends every quarter. 

The problem with this model is that companies realistically cannot grow at such a frenetic pace. Such rapid rate of growth is neither realistic nor feasible and leads to putting the kinds of pressure on management that always lead to ill-conceived and myopic decisions at best and totally dishonest, illegal and fraudulent ones at worst. Essentially, we have created a system where we reward short-term success, at any cost, and penalize long-term or strategic thinking, the type that leads to real and sustainable growth.

This is not a viable model of capitalism and more importantly it is based largely on false premises and unrealistic expectations. It is not the fundamentals of capitalist theory that are in question but the people applying them who seem to have become increasingly devoid of ethics, morals, principles and personal responsibility. We have created a system where winner takes all, at the expense of everyone else. If we continue down this path we are putting the wonderful system of capitalism on a path to failure and also creating conditions for major social unrest across the world.

It seems that all sins are permissible as long as companies continue to produce profits. And when senior leadership fails, they simply move on to the next job with a golden parachute, instead of into management oblivion or jail where they really belong. After Enron, every senior executive learned to never leave an email or paper trail; when topics broached sensitive territory in e-mails, they would often write ‘LDL’—let’s discuss live.” (Source: New Yorker). It used to take generations to amass substantial wealth. Today, between Wall Street hedge funds and Silicon Valley startups Rockefeller and Vanderbilt-like wealth is being created in a matter of years, and is often based on valuations pulled out of blue sky or based on misleading small investors.

Even the world of academia has succumbed to this growing greed and worship of money. Colleges, whose critical role was to broaden minds beyond traditional spheres of influence and thinking and to encourage generations to discover, are busy peddling sophisticated financial models that help companies evaluate ‘risk.’ Professors have become advisers to large corporations, showing up on company boards and espousing ‘financial and economic’ expertise via regular columns in newspapers or appearances on television and basking under the bright lights of six and seven figure celebrity. 

There are numerous reports of how talk of becoming a doctor, public servant, poet or teacher has long disappeared from the modern day dorm rooms. Today, it is all about how kids can make their first million dollars before starting their sophomore year in college. 

We have moved away from the notion of steady, honest hard work as the key recipes for success to a model that supports fast, easy, reality-TV-type do-nothing success. Everything is about an exit and not about building companies that span generations. Bluster wins the day while substance, it seems, is considered old-fashioned and outdated.

With this approach to success we have washed away the fundamental human values and principles that used to govern our inner consciences. We are looking out for ourselves (in much larger numbers than generations before us) and worried less about improving the lives of our employees, communities and children.

So we can blame our politicians, the business elites, media and everyone else for our woes and push for stricter laws and more stringent regulation, but I don’t believe this will solve the deeper underlying problem we are facing; we have made money our new God. It is this greed that we need to tackle; one that forgoes ethics, principles and decency in a bid to get ahead. 

Until we remember that each of us has a greater responsibility to society and to the generations that follow, we will remain plagued by this imbalance in our lives and in our little global village.

Wednesday, June 19, 2013

Open Letter to Indra Nooyi, Chairman and CEO of PepsiCo

“This above all, to thine own self be true.”
William Shakespeare

Dear Ms. Nooyi,

Among corporate leaders today, I believe you are among only a handful that have had the courage to stand up to both shareholders and Wall Street. Rather than bow to quarterly results pressures you have orchestrated a corporate strategy that embraces a long-term vision for your company. One that will no doubt help Pepsi become a more responsible corporate citizen as it re-balances its products and portfolio to have a greater focus on health. Rather than push for short-term profits, you have taken the harder road and the one less travelled. For this I have a great deal of respect for you and it is in large part the reason I am sending this open letter to you.

I believe integrity, honour and doing the right things are important to you, and that these are values you hold more dearly than those of simply pursuing and delivering bottom-line results, at all costs. Under your stewardship, PepsiCo’s corporate philosophy seems to be more than words on your website: “we believe acting ethically and responsibly is not only the right thing to do, but also the right thing to do for our business.” 

PepsiCo recently became the main sponsor of the Indian Premier League (IPL), reportedly signing a Rupees 396.8 crore deal for a five year sponsorship of the IPL (source: Wikipedia). The IPL and its owners, the Board of Control for Cricket in India (BCCI) are currently engulfed in a massive illegal betting and match fixing scandal that has tainted this tournament, the sport and distressed its loyal fan base. Worse than the unfolding scandal has been the spineless response to the crisis from its governing body, the BCCI. The President has refused to resign unconditionally, even though his son-in-law (CEO of one of the main IPL teams) has been directly implicated. The farce that is currently being orchestrated is not only shameful but blatantly unethical. And it is now clear that there will be no “real” attempt made by the BCCI to get to the bottom of the scandal or cleanse this great sport. Instead, they seem to believe that by trying to pull the wool over our eyes they will be able to keep their purse strings intact and continue to fill their coffers. This without any consideration for the reputation of the sport they are charged with stewarding or any shred of respect for the fans that fill those coffers.

This is why I am reaching out to you, to implore you to do the right thing and disassociate your company and this great brand and sever all ties with Indian cricket. PepsiCo should terminate its IPL sponsorship immediately and unconditionally; until such time as there is has been an unbiased, fully transparent and ethically conducted investigation into the improprieties and an effort made to rid the sport of this cancer. Show us that PepsiCo is willing to stand by its stated corporate values, ethics, and integrity and do the socially responsible thing in India. Show us that even when the financial stakes are high for the company that you will follow your own guiding principle that states: “Speak with truth and candor: We tell the whole story, not just what's convenient to our individual goals.” 

Like most Indians, cricket has been a religion for me also. Ever since I could walk I have adored the game, revered its players and most of all admired the gentlemanly values that the game embodies. Today, I ask you to help me save this game from the powerful few who have hijacked it and turned it into a corrupt racket. To save it from those who believe they can run it like a personal fiefdom with scant regard for the sport or for the one billion people who cherish it.

You have the power to send a message to the BCCI and IPL in the only way that will matter to them. Today, I ask you to help us take the first step in giving cricket back to the people of India and the world.

Sincerely,
Mr. Vaish 

NOTE: Here is the text of the response I got from PepsiCo. Sadly, it feels like standard form letter. However, I am still hopeful we will see some action by their senior management.

Dear Mr. Vaish,

Thank you for taking the time to contact us at PepsiCo. Your letter to Ms. Nooyi was shared with me for response.

We appreciate the time you took to share your sincere feelings regarding this topic and for the constructive spirit in which they were offered.

Please know that I've shared your concerns with our senior management team to be sure that they fully understand your position.

Sincerely,
Consumer Relations Associate Supervisor 
  

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